Job Description

1. Develop a Private Client Portfolio

• Identify, target, and expand potential clients, including HNWIs, luxury retailers, and exclusive venues.
• Build, manage, and expand VIC networks and database to support segmentation and targeted programs.
• Develop strong customer relationships to create brand preference for prestige products.
• Act as the main point of contact for private customers, addressing inquiries and providing product information.
• Expand membership programs/CRM to collect and manage customer data in compliance with data regulations.

2. Drive Sales of Prestige & Luxury Portfolio

• Achieve sales objectives for D2VIP while supporting CP Prestige value targets.
• Collaborate with internal teams to ensure sufficient support for business growth.
• Monitor inventory and sales reports to optimize stock levels and inventory management.
• Identify new portfolio opportunities and innovations with support from Prestige TM.

3. Brand Experiences & Partnerships

• Develop tailored consumer promotion programs in collaboration with marketing teams.
• Support VIP event organization for private customers.
• Build partnerships with luxury brands and stakeholders for customer acquisition and retention.
• Represent the brand at prestige events and networking functions.

4. Back-Office Intelligence

• Lead annual sales target planning with CP.
• Coordinate with finance on budget management (A&P and T&E).
• Manage daily sales reports and adjust activation plans accordingly.
• Integrate global best practices and align with the luxury network.
• Provide monthly and quarterly reviews of client pipelines, closed deals, and upcoming plans.

Job Requirement

Education & Experience

• Bachelor’s degree in Business, Economics, Marketing, or related fields.
• Experience in luxury or hospitality is a must.
• 3–5 years of experience in multinational companies, start-ups, or luxury brand portfolios preferred.
• Tech-savvy with strong MS Office skills.
• Comprehensive understanding of D2VIP/HNWI environment.
• Fluent in Vietnamese and English.

Functional & Leadership Competencies

• Entrepreneurial, proactive, and energetic.
• Strong social networking ability with an outgoing personality.
• Adaptive, communicative, and collaborative team player.
• Empathetic, ethical, responsible, and respectful.
• Curious mindset with broad general knowledge.
• Accountable, dependable, organized, and structured.