Job Description

New Business Acquisition

• Responsible for the acquisition of new Freight Forwarding (FFW) customers.
• Expand the company's FFW customer portfolio.
• Implement sales plans, strategies, and activities to achieve development targets.

Sales Pipeline Management

• Manage the sales pipeline effectively to grow sales revenue and profitability.
• Manage personal customer portfolio and ensure all activities/opportunities are updated into the system (SFDC) properly and timely.

Customer Relationship Management

• Build solid relationships with customers to maintain existing business.
• Increase share of wallet and generate new developments contributing to bottom-line growth.
• Coordinate with internal stakeholders to ensure smooth onboarding for new customers.

Market Intelligence and Strategy

• Provide regular market intelligence and insights updates to commercial and product teams.
• Increase "Selling strategy" efficiency to improve winning ratios and secure more market share.
• Present the company's full range of solutions, not limited to FFW, to customers.

Marketing Support

• Participate and support marketing activities for product promotions or special programs.
• Handle additional tasks assigned by the direct Manager or functional team.

Job Requirement

Education & Qualifications

• Degree holder in Global Supply Chain, Logistics, or Transportation is preferred.

Experience & Knowledge

• At least 5+ years of sales and account management experience in freight forwarding/logistics.
• Minimum 3+ years of experience in airfreight/ocean freight.
• Experience in customer service or pricing is a plus.
• Good understanding of working under "high-speed requirements" in the FFW business.

Skills & Competencies

• Exceptional sales experience in building controlled portfolios for both direct customers and co-loading business.
• Strong stakeholder management skills.
• Fluent in both Vietnamese and English. Chinese speaking is a plus.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Personality & Attitude

• Growth mindset and customer-centricity.
• Independent, strong leadership, and team spirit.
• Highly adaptable, flexible, and hands-on.
• Able to work under pressure and meet tight deadlines.