• Mức lương:
    Lương thỏa thuận
  • Kinh nghiệm:
    Trên 1 năm
  • Hình thức:
    Cố định
  • Cấp bậc:
    Nhân viên
  • Lĩnh vực:
  • Nơi làm việc:

Mô tả công việc

  • Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations           
  • Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment                      
  • Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities    
  • Accountable for achieving individual training performance metrics                   
  • Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)                    
  • Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations                     
  • Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
  • May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids
  • Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
  • Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
  • Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures

Yêu cầu công việc

  • Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred          
  • Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)           
  • Strong communication skills, both written and verbal          
  • Proficient in  Microsoft Office            
  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable
  • Self-starter, sense of urgency, and works well under pressure                     
  • Strong attention to detail                      
  • Sense of professionalism and ability to develop good relationships

HR1Vietnam Holdings

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    12th Floor HDTC BUILDING, 36 Bui Thi Xuan Str., Ben Thanh Ward, Dist.1, HCM City, Hồ Chí Minh
  • Website:
    www.hr1vietnam.com

HR1Vietnam Holdings has over 10 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 200 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
 

HR1Vietnam Holdings

2000 - 2700 USD

Long An

22/05/2024

HR1Vietnam Holdings

Đến 25 Triệu VNĐ

Bắc Ninh

22/05/2024

HR1Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

22/05/2024

HR1Vietnam Holdings

30 - 35 Triệu VNĐ

Đồng Nai

22/05/2024

HR1Vietnam Holdings

15 - 45 Triệu VNĐ

Hồ Chí Minh, Long An

22/05/2024

HR1Vietnam Holdings

15 - 25 Triệu VNĐ

Hồ Chí Minh

22/05/2024

HR1Vietnam Holdings

2000 - 2500 USD

Hồ Chí Minh

21/05/2024

HR1Vietnam Holdings

10 - 15 Triệu VNĐ

Hồ Chí Minh

21/05/2024

HR1Vietnam Holdings

Đến 50 Triệu VNĐ

Hà Nội

20/05/2024

HR1Vietnam Holdings

60 - 75 Triệu VNĐ

Hồ Chí Minh

20/05/2024

HR1Vietnam Holdings

Đến 35 Triệu VNĐ

Nước ngoài / Oversea

20/05/2024

HR1Vietnam Holdings

18 - 22 Triệu VNĐ

Hồ Chí Minh

20/05/2024

HR1Vietnam Holdings

Lương thỏa thuận

Tây Ninh

19/04/2024

HR1Vietnam Holdings

1500 - 2000 USD

Hồ Chí Minh

19/04/2024

HR1Vietnam Holdings

18 - 25 Triệu VNĐ

Hà Nội

17/04/2024

HR1Vietnam Holdings

1000 - 1200 USD

Cambodia

17/04/2024