Recruitment for Senior Trainer at HR1Vietnam Holdings

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Salary:

Negotiable Salary
Experience:

Over 1 year(s)
Job type:

Permanent
Level:

Experienced / Junior
Industry:

Staffing and Recruiting
Work location:

Hồ Chí Minh

Job Description

Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities
Accountable for achieving individual training performance metrics
Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids
Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures

Job Requirement

Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)
Strong communication skills, both written and verbal
Proficient in Microsoft Office
Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable
Self-starter, sense of urgency, and works well under pressure
Strong attention to detail
Sense of professionalism and ability to develop good relationships

Apply now

HR1Vietnam Holdings

Company size:

100 - 499
Address:

12th Floor HDTC BUILDING, 36 Bui Thi Xuan Str., Ben Thanh Ward, Dist.1, HCM City, Hồ Chí Minh
Website:

www.hr1vietnam.com

HR1Vietnam Holdings has over 10 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 200 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.

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