Mô tả công việc

Customer Service Management:

  • Respond to customer inquiries (phone and email) and provide guidance on documentation.
  • Oversee the end-to-end process for credit facility utilization, ensuring accuracy and compliance.

Transaction Execution:

  • Manage credit-related transactions (loans, L/Cs, LGs) for limit control.
  • Review supporting documents for loan disbursement and handle the disbursement process.
  • Manage interest rate changes and monitor loan maturity.
  • Notify clients about loan pricing and matured transactions.

Client and Business Administrative Support:

  • Act as the primary contact for client requests and handle correspondence.
  • Track transaction status and assist Relationship Managers (RMs) in delivering client service.
  • Perform daily administrative tasks.

Internal Coordination:

  • Liaise between clients, RMs, and internal departments to resolve issues and maintain service standards.

Other:

  • Perform other tasks as assigned.

Yêu cầu công việc

  • Fluency in both spoken and written English and Vietnamese.
  • Bachelor's degree with at least 5 years of experience in banking or finance, preferably in a similar role or related function.
  • Good understanding of local laws related to lending activities for corporate clients.
  • Strong communication and leadership skills.
  • Customer-oriented approach and strong problem-solving abilities.
  • Strong attention to detail, accuracy, and execution skills.
  • High adaptability and ability to multitask.
  • Ability to work under pressure with resilience, patience, and a result-oriented focus.
  • Strong sense of responsibility.

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HR1Vietnam Holdings

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    Lầu 8, tòa nhà số 28-34 Pasteur, Phường Sài Gòn, TP.Hồ Chí Minh, Hồ Chí Minh
  • Website:
    www.hr1vietnam.com

HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
 

HR1Vietnam Holdings

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Long An

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Trên 50 Triệu VNĐ

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Đà Nẵng

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Trên 25 Triệu VNĐ

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Đến 85 Triệu VNĐ

Bắc Ninh

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Đến 35 Triệu VNĐ

Bắc Ninh

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Đến 35 Triệu VNĐ

Bắc Ninh

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HR1Vietnam Holdings

Đến 25 Triệu VNĐ

Bắc Ninh

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