Tiếng Việt
English
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Salary:15 - 30 Million VNĐ
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Experience:3 - 5 year(s)
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Job type:Permanent
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Level:Experienced / Junior
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Work location:
Job Description
- Review suspicious transactions generated by fraud detection systems, minimizing loss and staying alert to emerging fraud trends.
- Analyze alerts and investigate transactional activities to detect and minimize fraud losses.
- Contact customers to verify/validate suspicious transactions via outbound call/email.
- Prepare shift/daily/weekly reports.
- Proactively escalate and follow up on resolving system incidents and fraud incidents.
- Work on a 24x7 shift, meeting productivity and quality expectations.
- Process offline requests from Acquirers, CPO, and other operating units in a timely manner.
- Meet expected service levels in handling CPO inbound calls.
Job Requirement
- Bachelor's degree and 3-5 years of relevant experience.
- Fluent English reading, writing, and speaking skills; good communication skills.
- Willingness to work on rotating shifts to provide 24x7 coverage.
- Ability to work with minimal supervision, multi-task, and prioritize work.
- Strong analytical and problem-solving skills.
- Experience in banking services, call centers, retail, etc.
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HR1Vietnam Holdings
- 15 - 30 Million VNĐ
- Actived date: 31/03/2025
- Finance / Investment / Banking , Finance / Investment / Banking
HR1Vietnam Holdings
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Company size:100 - 499
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Address:8th Floor, 28-34 Pasteur, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Hồ Chí Minh
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Website:www.hr1vietnam.com
HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.
HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.
HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
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