Job Description

  • Review suspicious transactions generated by fraud detection systems, minimizing loss and staying alert to emerging fraud trends.
  • Analyze alerts and investigate transactional activities to detect and minimize fraud losses.
  • Contact customers to verify/validate suspicious transactions via outbound call/email.
  • Prepare shift/daily/weekly reports.
  • Proactively escalate and follow up on resolving system incidents and fraud incidents.
  • Work on a 24x7 shift, meeting productivity and quality expectations.
  • Process offline requests from Acquirers, CPO, and other operating units in a timely manner.
  • Meet expected service levels in handling CPO inbound calls.

Job Requirement

  • Bachelor's degree and 3-5 years of relevant experience.
  • Fluent English reading, writing, and speaking skills; good communication skills.
  • Willingness to work on rotating shifts to provide 24x7 coverage.
  • Ability to work with minimal supervision, multi-task, and prioritize work.
  • Strong analytical and problem-solving skills.
  • Experience in banking services, call centers, retail, etc.

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HR1Vietnam Holdings

  • Company size:
    100 - 499
  • Address:
    Lầu 8, tòa nhà số 28-34 Pasteur, Phường Sài Gòn, TP.Hồ Chí Minh, Hồ Chí Minh
  • Website:
    www.hr1vietnam.com

HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
 

HR1Vietnam Holdings

70 - 90 Million VNĐ

Hồ Chí Minh

22/09/2025

HR1Vietnam Holdings

25 - 28 Million VNĐ

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18/09/2025

HR1Vietnam Holdings

18 - 20 Million VNĐ

Hồ Chí Minh

17/09/2025

HR1Vietnam Holdings

Over 50 Million VNĐ

Hồ Chí Minh

17/09/2025

HR1Vietnam Holdings

Over 25 Million VNĐ

Đà Nẵng

17/09/2025

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To 85 Million VNĐ

Bắc Ninh

16/09/2025

HR1Vietnam Holdings

To 35 Million VNĐ

Bắc Ninh

16/09/2025

HR1Vietnam Holdings

To 25 Million VNĐ

Bắc Ninh

16/09/2025

HR1Vietnam Holdings

1000 - 1500 USD

Hồ Chí Minh

15/09/2025

HR1Vietnam Holdings

30 - 35 Million VNĐ

Bình Dương

15/09/2025

HR1Vietnam Holdings

To 18 Million VNĐ

Bắc Giang

15/09/2025

HR1Vietnam Holdings

75 - 80 Million VNĐ

Hồ Chí Minh

15/09/2025

HR1Vietnam Holdings

To 28 Million VNĐ

Bắc Giang

15/09/2025

HR1Vietnam Holdings

75 - 80 Million VNĐ

Hồ Chí Minh

15/09/2025

HR1Vietnam Holdings

30 - 35 Million VNĐ

Hồ Chí Minh

15/09/2025

HR1Vietnam Holdings

70 - 85 Million VNĐ

Hồ Chí Minh, Hà Nội

12/09/2025