Mô tả công việc

Pre-sales Activities:

  • Propose suitable products and solutions to SIs and customers.
  • Support SIs and end-users with application issues.
  • Offer complete solutions involving robots, vision systems, and third-party integrations.
  • Conduct Proof of Concept (POC) and follow up on leads.
  • Manage and maintain solution centers and demo units.
  • Provide technical support for sales promotion activities (webinars, seminars, roadshows).
  • Guide sales engineers on market demands and competition.
  • Conduct product, application, and maintenance training for SIs and end-users.
  • Build strong relationships with channel partners and customers.

Service Activities:

  • Provide technical support (remotely or on-site) for installation, commissioning, maintenance, repairs, engineering, consulting, upgrades, retrofits, etc.
  • Collaborate with regional headquarters (RHQ) and other Southeast Asian countries to provide after-sales service to global customers.
  • Respond to service calls on-site or online within expected turnaround times.
  • Work with the RHQ service team to troubleshoot technical issues and support junior engineers.
  • Report technical, contractual, quality, program, or cost issues to RHQ with recommendations.
  • Prepare proposals and quotations for spare parts and services.
  • Promote parts and services sales to end-users.
  • Identify and support authorized service partners.

Yêu cầu công việc

Job/Skills Competencies:

  • Understanding of factory automation, motion controllers, servos, CNCs, PLCs, robotics, or similar industrial controls.
  • Computer literacy and proficiency with PC software (word processing, spreadsheets, etc.).
  • Excellent verbal and written communication skills.

Critical Work Experience:

  • At least 3 years of experience in both Application Engineer and Field Service Engineer roles. Experience with industrial robots is preferred.

Qualifications:

  • Degree in Electronic, Mechatronics, Robotics, Control and Communications, Control and Automation, or a related field.

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HR1Vietnam Holdings

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    12th Floor HDTC BUILDING, 36 Bui Thi Xuan Str., Ben Thanh Ward, Dist.1, HCM City, Hồ Chí Minh
  • Website:
    www.hr1vietnam.com

HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
 

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