Mô tả công việc

Quality and Management System Leadership

• Support the Plant Manager in ensuring the effectiveness of the Quality Management System (QMS).
• Ensure quality policies, objectives, and procedures are implemented and maintained across departments.
• Promote risk-based thinking, the process approach, and a continuous improvement culture.
• Ensure resources, tools, and training required for QMS are available and effectively utilized.
• Lead or supervise internal audits, corrective actions, and compliance improvement programs.

Customer Focus

• Ensure customer requirements are understood and consistently met.
• Support handling critical customer complaints, audits, and improvement requests.
• Monitor operational risks and opportunities that may impact customer satisfaction and propose solutions.
• Sustain a strong customer-centric mindset across teams.

Manpower and People Development

• Build and maintain a high-caliber workforce through training, performance management, and recruitment.
• Develop manpower planning aligned with production demand and organizational structure.
• Motivate, coach, and guide team members to achieve operational goals.
• Foster a positive working environment and strong team spirit throughout the factory.
• Planning and Decision Making
• Support the Plant Manager in developing strategic operational plans.
• Lead improvement initiatives related to technology, production processes, systems, and efficiency.
• Coordinate with cross-functional teams to implement innovations aligned with the Company’s mission and vision.
• Assist in preparing annual operational budgets and cost-saving plans.

Plant Operations Management

• Coordinate daily factory operations to ensure output, productivity, and quality targets are achieved.
• Drive cost efficiency, inventory control, and working capital optimization.
• Review production efficiency reports, analyze variances, and lead action plans for improvement.
• Ensure operational KPI achievement including OEE, scrap rate, manpower efficiency, and machine utilization.
• Lead problem-solving for operational issues and support continuous improvement projects such as Kaizen, Lean, and 5S.

Administration and Compliance

• Ensure all documentation and administrative activities comply with ISO 9001, BRC standards, and internal requirements.
• Ensure timely reporting of quality objectives, KPI achievements, and operational performance.
• Ensure compliance with safety, environmental, and legal regulations within the factory.

Yêu cầu công việc

Education & Qualifications

• Bachelor’s or Master’s Degree in Engineering, Manufacturing, Industrial Management, or related fields.

Experience & Knowledge

• Minimum 6–8 years of experience in manufacturing operations management.
• At least 5 years in supervisory or managerial roles.
• Experience in plastics packaging is required.

Skills & Competencies

• Strong leadership and team management skills.
• Deep knowledge of manufacturing processes and production systems.
• Strong problem-solving, decision-making, and strategic planning capabilities.
• Good communication skills with internal and external stakeholders.
• Proficiency in English and MS Office.
• Knowledge of ERP/MRP systems is an advantage.
• Strong customer service mindset and continuous improvement orientation.