Mô tả công việc

  • Manage all operations of a children's entertainment center, ensuring efficient operation, a safe environment, and excellent service.
  • Service: Manage daily operations, ensuring high service standards and customer satisfaction. Handle customer feedback and complaints.
  • Safety: Ensure compliance with safety and health regulations. Conduct regular safety checks on equipment and play areas. Implement emergency procedures.
  • Staff: Recruit, train, manage, and schedule staff, fostering a positive work environment. Conduct performance evaluations and motivate staff. Manage personnel costs efficiently.
  • Sales: Monitor sales, set targets and action plans. Implement marketing promotions and events. Develop sales skills in the team and promote in-house services (F&B, games, activities). Collaborate with the building management for marketing opportunities.
  • Stock: Manage inventory, order supplies (retail, F&B, operational), and maintain optimal stock levels. Control material costs and waste to maximize profit.
  • Standard (Quality): Maintain high hygiene standards, implement cleaning and sanitization procedures, and ensure compliance with food safety regulations. Adhere to display standards, POSM standards, signage, and maintenance protocols.

Yêu cầu công việc

  • Education: Degree in Hospitality Management, Tourism, or a related field is preferred, but not required.
  • Experience: Minimum 5 years in F&B service, with at least 2 years in a management role in a restaurant, entertainment center, or similar.
  • Skills: Team leadership, operations management, customer service, sales and target management.
  • Personal Attributes: Passion for working with children, excellent customer service mindset, integrity, proactive and responsible attitude, attention to detail regarding safety and customer experience.

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HR1Vietnam Holdings

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    8th Floor, 28-34 Pasteur, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Hồ Chí Minh
  • Website:
    www.hr1vietnam.com

HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
 

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