Tiếng Việt
English
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Salary:To 25 Million VNĐ
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Experience:Over 5 year(s)
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Job type:Permanent
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Level:Manager
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Work location:
Job Description
Sales & Strategy Execution
- Set, monitor, and achieve annual sales targets and retail KPIs.
- Develop and execute sales and development strategies in line with overall business objectives.
- Complete and update all retail targets and consistently communicate them to the team.
Store Operations & Customer Service
- Manage rotas to ensure adequate cover for the stores for customer service, opening and closing times, and replenishment, sending schedules a month in advance.
- Ensure a consistent and exceptional standard of customer service across all retail locations.
- Ensure team members are engaging, acknowledging, courteous, and develop excellent product knowledge to interact effectively with customers.
Team Management & HR
- Lead recruitment, interviews, selection, training, and development of new employees.
- Carry out annual performance reviews to manage and motivate individuals, providing clear direction and support.
- Complete payroll activities, including sending new starter, employee changes, and leaver information to HR accurately and on time.
- Review team performance by providing immediate constructive feedback to praise excellent performance and address areas of need.
- Proactively manage any poor performance issues using appropriate company policies.
- Ensure all HR policies and procedures are strictly adhered to.
Collaboration & Reporting
- Build a strong, supportive relationship with Marketing, the Customer Service team, and the Management team.
- Prepare and submit comprehensive reports including Annual, Monthly, and Weekly Plans and KPIs, Store Performance, Sales Achievement, Market Insights, Competitor Analysis, and Sales Strategies.
Job Requirement
Education & Qualifications
- Bachelor's Degree in Business Administration, Retail Management, or a related field.
Experience & Knowledge
- Minimum of 5 years of management experience.
- Relevant proven experience in a similar retail operations role, preferably having worked in a fast-paced, high-turnover store.
Skills & Competencies
- Good standard of numerical and analytical skills.
- Ability to plan, prioritize workloads, and delegate tasks effectively.
- Ability to multi-task and work efficiently under pressure.
- Strong verbal and written communication skills to effectively manage the team and report to the General Manager.
Personality & Attitude
- Highly self-motivated, proactive, and able to lead change with a positive "can-do" attitude.
- Passionate, enthusiastic, driven, and thrives in a busy and dynamic environment.
- Flexible approach to working hours, including the willingness to work weekends.
- Ability to manage, motivate, and inspire others while leading the team to achieve results.
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HR1Vietnam Holdings
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Company size:100 - 499
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Address:Lầu 8, tòa nhà số 28-34 Pasteur, Phường Sài Gòn, TP.Hồ Chí Minh, Hồ Chí Minh
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Website:www.hr1vietnam.com
HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.
HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.
HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
