Job Description

Plan and Implement Business and Marketing Activities for Managed Stores:

• Develop monthly, quarterly, and annual revenue targets for stores in the region.
• Monitor and supervise the execution of business plans and inventory according to store targets.
• Control pre-tax profits, business performance, inventory turnover efficiency, and labor cost efficiency.
• Propose initiatives to enhance customer quality by tracking returning and new customers.
• Review and evaluate ordering processes to ensure business and inventory efficiency.
• Ensure compliance with behavioral, store, and operational standards through monthly inspections, evaluations, and training.
• Oversee complaint resolution at stores and collaborate with other departments to resolve customer feedback.
• Regularly coordinate with other regions regarding sales and inventory status.
• Participate in periodic product design evaluations and propose new designs.
• Propose, coordinate, and monitor marketing programs for stores in the region.
• Prepare analytical reports evaluating business plan execution on a monthly, quarterly, and annual basis.
• Implement assigned projects at the branch.
• Attend monthly cluster and store meetings to identify and resolve business issues.
• Ensure the development of online sales channels within the managed cluster.
• Contribute to developing processes, regulations, and policies at the branch to improve operational efficiency.

Manage, Supervise, and Develop Store Staff:

• Coordinate the allocation of sales staff within the managed region.
• Supervise, train, and coach store managers.
• Periodically evaluate store managers' performance and oversee staff evaluations, proposing quarterly development plans.

Train and develop a succession team.

• Participate in recruiting new staff and evaluate post-training performance.
• Coordinate and participate in store meetings to identify issues and propose corrective actions.
• Propose reward programs for store managers and sales staff.
• Propose and participate in disciplinary meetings and monitor their implementation.

Market and Customer Research, Propose New Product Development Plans:

• Stay updated on market trends and competitor information to provide insights for business plans.
• Monitor market product trends to provide input on company design directions.
• Prepare quarterly market reports on competitors, product pricing, designs, and new trends.

Support and Develop the Store Network:

• Participate in researching and identifying new locations for network expansion.
• Provide input on the layout design for new or renovated stores.
• Evaluate the business performance of managed stores and propose improvement solutions.
• Conduct quarterly surveys of the store network to assess facility conditions.

Perform Other Tasks as Assigned by Superiors.

Job Requirement

• Male or female, holding a Bachelor's degree or higher in Business Administration, Economics, Finance, or related fields.
• Minimum of 3–5 years of experience in a similar role, preferably with knowledge of retail, jewelry, fashion, electronics, or chain store systems.

Skills:

• Strong analytical and judgment skills.
• Ability to organize and manage tasks effectively.
• Capability to oversee and control departmental activities.
• Excellent communication, teamwork, and public speaking skills.
• Proficiency in Microsoft Office.
• Strong influence, negotiation, and persuasion skills.
• Expertise in sales management activities, including market analysis and business planning.
• Proficiency in tools such as Excel, BI, and ERP systems.