Mô tả công việc

Private Client Portfolio Development

• Identify, target, and aggressively expand potential clients including high-net-worth individuals, luxury retailers, and exclusive venues.
• Build, manage, and expand the VIC networks and database to support customer segmentation and develop tailored programs.
• Build strong relationships with private customers to develop brand preference for prestige products.
• Act as the primary point of contact for clients by addressing inquiries, providing detailed product information, and resolving any issues.
• Expand membership programs and CRM capabilities by collecting information to build a robust database in line with data privacy regulations.

Prestige & Luxury Sales Execution

• Achieve strict sales objectives for the D2VIP channel and support the delivery of prestige value targets.
• Collaborate with internal functions to ensure sufficient operational support to grow and deliver business performance.
• Evaluate inventory and sell-in/sell-out reports monthly to optimize stock weights and influence proper inventory management.
• Assess market opportunities and identify new avenues for portfolio additions or innovations with the support of the Prestige Trade Marketing team.

Brand Experience & Partnerships

• Collaborate with marketing and trade marketing teams to develop tailor-made consumer promotion programs to push VIP sales.
• Support the organization of highly exclusive VIP events for private customers.
• Develop strong partnerships with relevant external stakeholders that enable the acquisition and retention of high-net-worth customers.
• Engage identified luxury companies to build cross-collaboration events and database swapping strategies.
• Represent the brand professionally at prestige events and networking functions to actively promote luxury products.

Back-Office Intelligence & Reporting

• Lead annual sales target planning in close coordination with management.
• Coordinate closely with the finance team to manage budgets regarding Advertising and Promotion (A&P) as well as Travel and Entertainment (T&E).
• Manage and monitor daily sales reports to initiate or adjust activation plans to effectively interact with customers and achieve sales targets.
• Integrate the luxury network and actively adopt the best practices from other international markets.
• Conduct monthly and quarterly reviews to present prospective clients, closed deals, and align activities for the next period.

Yêu cầu công việc

Education & Qualifications

• Bachelor's degree in Business, Economics, Marketing, or equivalent fields.

Experience & Knowledge

• Minimum of 3 to 5 years of professional experience in multinational companies, start-ups, or handling a luxury brand portfolio.
• Prior experience working directly within the luxury or hospitality sectors is strictly required.
• Comprehensive understanding of the D2VIP and High-Net-Worth Individual (HNWI) environment.
• Skills & Competencies
• Fully fluent in both Vietnamese and English languages.
• Highly tech-savvy with a strong command of the Microsoft Office suite.
• Organized and structured approach to managing client databases and sales reports.

Personality & Attitude

• Entrepreneurial spirit coupled with a highly proactive working style.
• Positive, energetic, and highly outgoing personality with exceptional social networking abilities.
• Empathetic, responsible, and respectful team player with a strong sense of ethics and a collaborative mindset.
• Curious nature with wide general knowledge and a highly accountable and dependable work ethic.