Mô tả công việc

B2B Customer Development & Relationship Management

• Identify, approach, and develop new B2B customers in the paper packaging industry.
• Maintain and develop strong relationships with existing customers.
• Understand customer needs and propose suitable products and solutions.
• Proactively identify new business opportunities and propose initiatives to expand the customer base and market.

Customer Consultation, Order Follow-up & Service Handling

• Conduct customer needs analysis and provide packaging solutions based on product requirements, quality standards, and cost considerations.
• Receive and promptly handle customer inquiries, requests, and complaints.
• Follow up and manage orders from customer requirements through delivery, ensuring timely execution and service quality.
• Communicate and negotiate effectively with customers.

Internal Coordination, Reporting & Compliance

• Coordinate with Production, Planning, QA/QC, Accounting, and other relevant departments to provide effective solutions and ensure smooth order processing.
• Monitor sales performance, business status, and potential business opportunities.
• Prepare periodic sales reports as required.
• Maintain good relationships with internal departments and ensure compliance with company policies, procedures, and working processes.

Yêu cầu công việc

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
• Minimum 3 years of experience in B2B Sales, preferably in the paper packaging or manufacturing industry.

Skills & Competencies

• Knowledge of B2B sales and paper packaging is a strong advantage.
• Proven ability to identify, develop, and maintain relationships with B2B customers.
• Strong communication, negotiation, presentation, and customer consultation skills.
• Good planning and time management skills.
• Strong problem-solving and customer complaint-handling skills.
• Able to manage and follow up on multiple orders or tasks simultaneously.
• Good coordination skills with Production, Planning, QA/QC, and Accounting.
• Proactive, detail-oriented, able to follow company procedures, work under pressure, and manage time effectively.

Language / Other Requirements

• Good English communication skills at intermediate level.
• Proficient in Microsoft Excel and familiar with Microsoft Word and PowerPoint.
• Japanese language skills are an advantage, but not required.
• Preferred age: under 40 years old.
• Open to both male and female candidates.
• Good physical health.

Personality & Attitude

• Presentable appearance and professional working attitude.
• Proactive, responsible, and able to solve problems independently.
• Willing to learn and adapt to new tasks and working environments.
• Honest and committed to following company policies and procedures.