Job Description

1. Recruitment & Talent Management

• Manage end-to-end recruitment for agency roles, including sales/new business, creative, account, media, digital, and support functions.
• Partner closely with hiring managers to understand business needs and provide effective hiring solutions.
• Support onboarding and probation follow-up to ensure smooth integration of new hires.

2. Compensation & Benefits (C&B)/Payroll

• Monitor and track HR-related expenses, ensuring alignment with the approved budget and company policies.
• Support payroll coordination, benefits administration, and employee cost control.
• Prepare HR cost reports and headcount updates for Strategic Director and Group HR.

3. HR & Office Administration

• Manage day-to-day office operations, including office supplies management, filing systems, and correspondence.
• Handle office-related registrations, documentation, and compliance matters.
• Perform daily administrative tasks such as phone answering and courier arrangement.
• Ensure proper office upkeeping and a professional working environment.

4. Sales & Business Support

• Provide administrative support to the sales team, including arranging samples for customers when required.
• Coordinate internal logistics to support client meetings and business activities.

5. Reporting & Systems

• Prepare HR reports, headcount tracking, and cost analysis using Excel-based reporting for the Vietnam office.
• Coordinate closely with Group HR, where an HRIS system is in place, to ensure data accuracy and consistency across regions.

6. Reporting & Stakeholder Management

• Act as the key HR contact for the Vietnam office, reporting directly to the Strategic Director.
• Work closely with Group HR at headquarters to align local HR practices with global standards.

Job Requirement

• Bachelor’s degree in Human Resources, Business Administration, or related fields.
• Minimum 7 years of HR experience, preferably as HRBP or Senior HR Generalist.
• Stable career background with long-term commitment; frequent job changes are not preferred.
• Prior experience in Advertising/Marketing Agency, Digital Agency, E-commerce, or similar service-driven industries is required.
• Fluent English (both written and spoken) is mandatory.
• Age 30 and above.
• Strong ability to work independently, manage multiple priorities, and multitask effectively.
• Hands-on, detail-oriented, and comfortable working with Excel-based HR reporting in the absence of a local HRIS.