Job Description

• Sales and Business Development:
• Identify and target potential clients in need of freight forwarding services.
• Build and maintain a strong sales pipeline, utilizing market research, networking, and referrals.
• Conduct sales presentations, negotiate with potential clients, and secure new business.
• Cultivate long-term client relationships to ensure repeat business and customer loyalty.

Client Relationship Management:

• Understand clients’ logistics requirements and provide tailored freight solutions.
• Communicate with clients regularly to address their needs, answer inquiries, and resolve issues effectively.
• Deliver exceptional customer service to maintain high levels of satisfaction.

Pricing and Quotations:

• Analyze market trends and competitor pricing strategies to develop competitive pricing models.
• Prepare accurate and timely freight quotes for clients.
• Negotiate rates with carriers and suppliers to optimize profitability.
• Ensure pricing strategies are aligned with company objectives and current market conditions.

Operations Coordination:

• Collaborate with the operations team to ensure the smooth execution of freight services.
• Monitor shipment progress and proactively address any issues or delays.
• Maintain accurate records of all sales activities, client interactions, and pricing agreements.

Reporting and Analysis:

• Analyze market trends and client needs to provide insights and support strategic planning.

Job Requirement

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
• Proven experience in sales within the freight forwarding or logistics industry.
• Strong understanding of freight forwarding processes, documentation, and pricing strategies.
• Excellent negotiation and communication skills.
• Strong analytical skills and meticulous attention to detail.
• Ability to work both independently and collaboratively as part of a team.
• Ability to build and maintain strong client relationships.

Preferred Qualifications:

• Experience in international freight forwarding.
• Knowledge of customs regulations and documentation.
• Familiarity with different modes of transportation (air, sea, road, rail).