Tiếng Việt
English
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Salary:25 - 30 Million VNĐ
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Experience:Over 2 year(s)
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Job type:Permanent
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Level:Experienced / Junior
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Industry:
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Work location:
Job Description
Performance Management & Reporting
- Manage and ensure all set Key Performance Indicators (KPIs) are consistently met.
- Analyze service reports and data to provide actionable insights for management reporting.
Spare Parts & Inventory Management
- Ensure optimal spare parts availability through accurate forecasting and rigorous inventory management.
Product Safety & Compliance
- Manage product safety and certificates, ensuring full alignment with Vietnamese regulations and corporate policies.
Budget & Financial Control
- Manage the departmental budget, including both forecasting and actual control for Warranty and Selling, General, and Administrative (SGA) costs.
Warranty & Claims Handling
- Follow up on and process customer claims related to warranty issues efficiently.
- Manage all processes and claims relating to extended warranty sales.
General Administration
- Handle service contract management and payment processes for all service partners.
- Prepare and manage all departmental documentation, including tender documents and announcements to service partners.
Job Requirement
Education & Qualifications
- Bachelor's Degree in Business Administration, Supply Chain, Finance, or related fields.
Experience & Knowledge
- Proven experience in warranty support, verification, and Authorized Service Partner (ASP) management.
- Practical experience in spare parts handling and inventory control.
- Experience in B2B service support is considered a strong advantage.
- Familiarity with SAP and CRM systems is highly preferred.
Skills & Competencies
- Strong data analysis skills with the ability to interpret reports for management.
- Proficiency in MS Office and standard office software.
- Effective communication and organizational skills to manage diverse administrative and operational tasks.
Personality & Attitude
- Detail-oriented and highly responsible in managing budgets and inventory accuracy.
- Proactive, solution-oriented, and capable of working independently in a fast-paced environment.
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- 25 - 30 Million VNĐ
- Actived date: 06/06/2026
- Retail / Wholesale / Sales
HR1Vietnam Holdings
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Company size:100 - 499
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Address:Lầu 8, tòa nhà số 28-34 Pasteur, Phường Sài Gòn, TP.Hồ Chí Minh, Hồ Chí Minh
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Website:www.hr1vietnam.com
HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.
HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.
HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
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