Job Description

Debt Recovery for Group 2 Debts (10–90 Days Past Due)

  • Monitor and remind customers to fulfill their debt obligations.
  • Prepare plans and implement periodic debt recovery activities.
  • Monitor and supervise the execution of approved payment commitments or debt settlement plans.
  • Communicate, negotiate, and carry out risk-handling measures according to regulations to recover outstanding debt.
  • Utilize available tools to support the debt recovery process.

Compliance with Regulations and Policies

  • Monitor and ensure compliance with internal procedures, regulations, and policies.
  • Detect, report, and coordinate fraud investigation and handling.
  • Store and manage customer documentation in accordance with regulations.
  • Support and provide feedback to improve regulations and processes related to debt recovery.

Improving Debt Recovery Quality

  • Monitor customer interaction activities related to debt recovery.
  • Evaluate and propose solutions to improve debt recovery performance.
  • Contribute ideas to develop systems and tools that enhance the debt recovery process.
  • Perform other duties assigned by management.

Job Requirement

Education & Qualifications

  • Bachelor’s Degree or higher in Economics, Finance, Banking, Business Administration, Law, or related majors.

Experience & Knowledge

  • Minimum experience required by level:
  • 7 years (Expert)
  • 5 years (Senior Specialist)
  • 3 years (Specialist)
  • 2 years (Officer)
  • Experience in debt recovery at banks, finance companies, law firms, or experience working at agencies such as Court, Procuracy, Enforcement Office, Police, Bailiff Office is preferred.

Skills & Competencies

  • Proficiency in office computer skills.
  • Strong negotiation, communication, interpersonal, and problem-handling skills.
  • Ability to manage assigned debt portfolios effectively.

Languages

  • Basic English proficiency.

Other Requirements

  • Ability to travel frequently.

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HR1Vietnam Holdings

  • Company size:
    100 - 499
  • Address:
    Lầu 8, tòa nhà số 28-34 Pasteur, Phường Sài Gòn, TP.Hồ Chí Minh, Hồ Chí Minh
  • Website:
    www.hr1vietnam.com

HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
 

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Bà Rịa - Vũng Tàu, Đồng Nai

15/12/2025