Job Description

Customer Development & Business Relationship Management

• Maintain existing business relationships and establish new business relationships through weekly planning and business trip scheduling.
• Search for and develop relationships with potential customers and partners.
• Negotiate and sign contracts.
• Develop assigned sales territories, take care of customers, and perform sales activities according to company regulations.

Sales, Marketing & Reporting

• Participate in the company’s approved sales and marketing programs, sales plans, and business proposals.
• Take responsibility for achieving company sales targets.
• Prepare and implement individual marketing plans.
• Report weekly, monthly, quarterly, and yearly marketing activities to the Deputy Head of Sales & Marketing.
• Contact customers, record customer information in customer transaction reports, and report customer contact details to the direct manager.

Customer Care & Internal Coordination

• Explore customer needs for new product development.
• Implement periodic after-sales policies according to company regulations.
• Ensure accurate and secure two-way information flow between the Sales department, the company, and customers.
• Monitor and evaluate customer satisfaction annually as a basis for service and quality improvement proposals.
• Follow company and department forms, processes, and regulations.
• Maintain confidentiality of internal information and perform ad-hoc tasks assigned by the Deputy Head of Sales & Marketing or General Director.

Job Requirement

Education & Experience

• College or Bachelor’s degree.
• 1 year of working experience.

Skills & Competencies

• Ability to maintain and develop business relationships.
• Customer search, customer contact, information recording, and reporting skills.
• Ability to negotiate, sign contracts, and implement individual marketing plans.
• Internal coordination skills and ability to manage two-way communication between the company and customers.
• Proficient in office computer skills.

Language / Other Requirements

• English communication according to job requirements.

Personality & Attitude

• Responsible in customer care and sales target execution.
• Compliant with company processes, forms, and regulations.
• Committed to internal information confidentiality.
• Proactive in updating knowledge related to the industry and marketing work.