Job Description

Business Planning & Sales Support

• Advise the Board of Directors on business planning, policy development, and long-term business strategies.
• Support the Deputy Sales Director in financial planning, budget control, revenue growth strategy, and issue resolution.
• Monitor departmental targets, identify problem areas or improvement opportunities, and propose cost-saving solutions.

Customer, Market & Project Coordination

• Manage customer records, maintain business documents, and provide relevant information for meetings with management and customers.
• Search for business opportunities and maintain relationships with customers, suppliers, and partners.
• Monitor customer needs, fashion industry trends, market movements, and environmental trends related to the dyeing industry.
• Coordinate certificate adjustment or supplementation when required, including Oeko-Tex Standard 100, GRS, ZDHC, Bluesign, and other quality certificates.

Documentation, Reporting & Process Compliance

• Draft, update, and improve standard templates for contracts, appendices, notices, quotations, offer letters, and promotional programs.
• Collect and process customer feedback from websites, social networks, and other channels, then report unresolved issues to senior management.
• Prepare weekly, monthly, quarterly, and annual business reports.
• Follow company ISO procedures, maintain internal information confidentiality, and monitor assigned business work by each stage.

Job Requirement

Education & Experience

• Bachelor’s degree in Business Administration.
• Minimum 3 years of working experience.

Skills & Competencies

• Good knowledge of business, economics, marketing, communication, dyeing industry, products, and customer behavior.
• Good market research, negotiation, persuasion, presentation, communication, and data analysis skills.
• Able to synthesize information, prepare reports, and use office software proficiently.
• Able to work independently and in teams, coordinate well, and work under high pressure.

Language / Other Requirements

• English language required.
• Able to work with customers, suppliers, partners, and internal departments.
• Able to join business trips or customer transactions when required.

Personality & Attitude

• Responsible, cooperative, and dedicated.
• Careful, meticulous, proactive, flexible, and quick in all situations.
• Honest and committed to internal confidentiality.
• Able to follow company culture and work principles