Tiếng Việt
English
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Salary:30 - 35 Million VNĐ
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Experience:6 - 8 year(s)
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Job type:Permanent
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Level:Manager
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Industry:
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Work location:
Job Description
Clinic Operations & Patient Experience
- Lead and oversee daily clinic operations to ensure high efficiency, productivity, and service quality across all departments.
- Drive the continuous improvement of operational processes to significantly enhance the patient experience and overall operational performance.
- Monitor and ensure high standards of customer service while proactively resolving any patient complaints and feedback.
- Plan and manage corporate health check-up programs meticulously, ensuring smooth execution and optimal resource allocation.
Compliance & Facility Management
- Ensure absolute compliance with all applicable legal regulations, healthcare standards, and internal corporate policies.
- Oversee facility management comprehensively, including detailed maintenance planning and necessary infrastructure improvements.
- Drive cross-functional coordination continuously to ensure seamless service delivery across all medical and administrative departments.
Human Resource Management
- Plan and optimize workforce allocation strategically based on operational demand and projected business growth.
- Lead the recruitment, interviewing, and selection processes for all operations staff.
- Manage, coach, and develop team members actively to achieve high performance and maintain strong employee engagement.
- Conduct regular performance evaluations, implement tailored development plans, and collaborate with other departments to align manpower planning with booking volumes.
Strategic Leadership & Organizational Development
- Advise the Board of Directors (BOD) on operational strategies, process improvements, and standardization initiatives.
- Lead or support key operational projects and change management initiatives to ensure smooth transitions and sustained growth.
- Represent the clinic professionally in working with government authorities and external stakeholders.
- Build and maintain a high-performance, customer-centric culture while leading by example in professionalism, integrity, and service excellence.
Job Requirement
Education & Qualifications
- Bachelor's Degree in Healthcare Management, Business Administration, or related fields.
Experience & Knowledge
- Minimum of 6 to 8 years of professional experience in healthcare operations.
- At least 3 years of proven experience in a managerial or leadership role.
- Proven track record in successful clinic or hospital operations management.
- Strong experience and deep knowledge in process improvement and operational optimization within the healthcare sector.
Skills & Competencies
- Good command of English and/or Japanese is required for professional communication.
- Excellent analytical, problem-solving, and organizational skills.
- Strong leadership capabilities with the ability to manage change and organizational development effectively.
Personality & Attitude
- High level of integrity, responsibility, and self-discipline.
- Highly resilient and capable of working effectively under pressure in a fast-paced medical environment.
- Demonstrates strong ownership, accountability, and confident decision-making abilities.
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- 30 - 35 Million VNĐ
- Actived date: 25/05/2026
- Healthcare / Medical
HR1Vietnam Holdings
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Company size:100 - 499
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Address:Lầu 8, tòa nhà số 28-34 Pasteur, Phường Sài Gòn, TP.Hồ Chí Minh, Hồ Chí Minh
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Website:www.hr1vietnam.com
HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.
HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.
HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
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