Tiếng Việt
English
Actived date: 12/09/2026
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Salary:25 - 30 Million VNĐ
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Experience:Under 1 year(s)
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Job type:Permanent
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Level:Entry Level
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Industry:
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Work location:
Job Description
IT Helpdesk & User Support
- Provide IT Helpdesk, IT Support, User Support, and IT Infrastructure Support for internal users.
- Handle user issues, service requests, and incidents through ITSM / Global Ticketing systems.
- Communicate with users and global teams to support timely IT issue resolution.
Windows, Hardware & Desktop Support
- Support Windows platform, telephony systems, hardware, desktop images, and installation tools.
- Assist with setup, troubleshooting, and maintenance of workplace IT services.
- Support users in a corporate, banking, or finance working environment.
Infrastructure, Network & Incident Coordination
- Support basic network and Windows Active Directory-related issues.
- Participate in IT incident management activities.
- Coordinate with internal and global IT teams to maintain stable IT services
Job Requirement
Education & Experience
- College degree or above in IT, Computer Science, Information Systems, Networking, or related fields.
- At least 1 year of experience in IT Helpdesk, IT Support, User Support, or IT Infrastructure Support, preferably in corporate, banking, finance, global, large, or stable company environments.
Skills & Competencies
- Experience with Windows platform, telephony systems, hardware support, desktop images, and installation tools.
- Knowledge of basic network, Windows AD / Active Directory, ITSM / Global Ticketing systems, and IT incident management.
- Strong verbal and written communication skills.
- Able to work in a multinational environment and coordinate with global teams.
- Good problem-solving mindset and service support capability.
Language / Other Requirements
- Communicative English is required.
- Candidates from banks, financial institutions, or global companies are preferred.
- Working from office is required.
Personality & Attitude
- Stable, responsible, and service-oriented.
- Good communication and coordination mindset.
- Detail-oriented and proactive in issue handling.
- Suitable for a stable corporate working culture.
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Analyst 1 - IT Services & User Support Technician
HR1Vietnam Holdings- 25 - 30 Million VNĐ
- Actived date: 12/09/2026
- Finance / Investment / Banking
HR1Vietnam Holdings
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Company size:100 - 499
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Address:Lầu 8, tòa nhà số 28-34 Pasteur, Phường Sài Gòn, TP.Hồ Chí Minh, Hồ Chí Minh
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Website:www.hr1vietnam.com
HR1Vietnam Holdings has over 12 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.
HR1Vietnam Holdings with more than 100 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.
HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.
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