Mô tả công việc

• • Greet guests and escrt them to their tables
  • Maintain seating charts and waitlists
  • Answer phne calls and take reservations
  • Assist with menu recmmendations and answer any questions
  • Ensure dining areas are kept clean and rganized
  • Manage special requests and accmmodations
  • Cmmunicate effectively with servers and kitchen staff
  • Handle custmer complaints or issues
  • Manage payment and checkut process
  • Cntribute to creating a positive dining experience for guests.
  • Take ver the social networking and hotline for the restaurant.
  • Mainly respnd to the Restaurant Manager (RM).
  • Manage Custmer Relationship Management (CRM) for the restaurant.
  • Support and handle the paperwork as the admin position and feedback to the RM

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Yêu cầu công việc

• • We are loking for individuals with excellent personal presentation and interpersonal skills.
  • Fluency in reading, writing, and spken English is also required. The position requires continuous standing for up to 8 hours a day.
  • The ideal candidate will have a cnfident outgoing personality and a can-do approach to any request.
  • The ability t remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.
  • Excellent custmer service skills
  • Knwledge of fine dining etiquette
  • Ability t multitask
  • Excellent cmmunication and interpersonal skills
  • Ability t handle high-pressure situations
  • Ability t maintain a high level of attention to detail
  • Ability t work in a fast-paced environment
  • Ability t work in a team
  • Flexibility t work varying shifts and schedules
  • Strng organizational and time-management skills
  • Ability t work under minimal supervision
  • Basic cmputer skills
  • Ability t stand for long periods of time
  • Prir experience in hospitality or a related field is a plus. 
  • Be an excellent team player
  • Have exceptinal communication and interpersonal skills
  • Ensure yur high standards filter through the rest of your team
  • Have a natural flair and passin for service delivery
  • Cordinate the bookings system, take reservations and answer
  • guest reservatins enquiries to ensure a flawless service and support the team in delivering an outstanding customer experience
  • Yu will have an excellent manner both face to face and over the telephone
  • Have a friendly persnal with a confident, professional and welcoming personality