Mô tả công việc

1. finding the new client & resource for the event/function

2. Preparation and follow up of conference, corprorate and social function proposals, tailored to specifically meet the needs of each client.

3. Prepare action plans and other relevant paperwork to effectively communicate guests' need to internal and external sources.

4. Complete organization of conference, corprorate, major events and social events from confirmation to post-event follow-up in oder to ensure clients satisfaction

5. Co-ordination and hosting of site inspection activity including follow-up.

6. Be present in the lobby to greet clients and be ready to proceed with inspections a minimum of 10 minutes prior to agreed meeting time.

7. Answer all correspondence and enquiries received during the working week within 24 hours of receipt: maintain good public relations with customers.

8. Represent the Club/Hotel at various functions and meetings as necessary.

9. Attend internal and external meetings as necessary.

10. Liaise with other departments and within the Conference and Event sales department effectively.

11. Follow up outstanding accounts.

12. Handle inquiries and Walk-in as required

Yêu cầu công việc

1. Strong administration skill and highly organized with excellent attention to details.

2. Proficient in using Microsoft Outlook, Word and Excel.

3. Initiates contact and establish rapport easily.

4. Personalizes communication style and method as appropriate for clients' needs

5. Handles tasks carefully and correctly-is thorough and exact in details with a sense of urgency.

6. Is observant with a perception for ones surroundings.

7. Demonstrates versatility in responding to guest requests and situations.

8. Remain calm and effective in high volume work situations.

9. Good team player; contributes to and assists co-workers without being asked

10. Has the aptitude and willingness to undertake further development

The Hanoi Club Hotel & Lake Palais Residences

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    Hà Nội
  • Website:
    https://www.thehanoiclub.com/

Nestled perfectly on the shore of West Lake (largest lake in Hanoi) with magnificent panoramic sunset view, the prestigious elite membership club, boutique hotel and luxurious serviced residences offer a personalized touch of service in an exclusive retreat setting for the discerning guests/ residents and members to indulge in simple pleasures of social entertainment/ recreational lifestyle and business success.

Being established in the tradition of renowned clubs worldwide, it is proud to be an affiliated and associated member. The Hanoi Club is the pioneer in offering first-class private club services with resort facilities tastefully designed and managed by a professional team setting international standards in quality and service excellence, which in turn, exceed the expectations and satisfaction of our esteemed distinguished guests/ residents and members alike.