Job Description

1. Client Management

• Act as the primary contact for brand clients: receive briefs and consult on suitable solutions (e.g., livestream, affiliate, branding).
• Negotiate and develop commercial proposals, contracts, and KPI agreements.
• Monitor performance reports and maintain long-term client relationships.

2. Project Management

• Coordinate internally with KOL, Creative, Livestream Ops, Logistics teams, etc., to ensure campaigns are executed on time and aligned with objectives.
• Oversee campaign performance metrics: traffic, CTR, conversion rate, GMV, etc.
• Propose optimization strategies: livestream timing, strategic products, promotions, KOL matching, and more.

3. Market Analysis & Strategic Development

• Keep up with e-commerce trends, especially TikTok Shop and Shopee.
• Recommend strategies for product portfolio expansion and brand segmentation aligned with company direction.
• Manage client databases, build processes for client care and upselling.

4. Team Management

• Guide and train Account Executives; assist in resolving operational issues.
• Allocate workload and oversee the quality of deliverables.

Job Requirement

• Bachelor's degree in Business, E-commerce, Marketing, or related fields.
• Minimum 2 years of experience preferably in E-commerce, Agency, or platforms like TikTok Shop, Shopee.
• Experience working directly with KOLs/creators and brands is a strong advantage.
• In-depth understanding of livestream commerce, online consumer behavior, and e-commerce market trends.
• Strong communication, negotiation, and presentation skills.
• Proactive, data-driven, customer-centric, and able to work under high pressure.
• Preferred candidates with prior experience managing a small team.

BENEFITS

• Competitive salary based on experience and capabilities.
• Lunch allowance.
• Clear career advancement path.
• 13th-month salary, personal & departmental KPI bonuses.
• Full participation in social, health, and unemployment insurance per labor law.
• 16 annual leave days/year + birthday off + regular teambuilding activities.
• Young, dynamic, and open work environment with creative freedom and growth opportunities.
• Competitive income: Base salary + KPI + campaign bonus.
• Opportunity to work with top-tier brands and trending KOLs.
• Fast-track career growth in the booming live commerce industry.
• Access to training on e-commerce operations, data tools, and online sales strategy.