Job Description

1. Team performance management:

• Hit personal sales target.
• Leading team to achieve team target:

+ Assign, supervise, evaluate and support sales members to achieve targets.
+ Obtain new business/customers.
+ Profit/Loss Control of the customers in charge.
+ Collect sales credit from customers: With support from Account Department, collect overdue receivables from customers in charge.

• Customer satisfaction:

+ Contribute to making good teamwork to support each other to avoid claims by customers.
+ Develop a customer-oriented mind.
+ Support middle offices to handle shipments of the customers in charge smoothly and without any claims by the customers.
+ Solve problems from the team's customers.
2. Makes Sales plans and follow-up; Propose business solutions, market oriental, and others

• Make sales plans that comply with the company category then propose the business solutions, market oriental, and others.
• Instruct sales member to make the plan and initiates and coordinates the development of action plans to penetrate new markets

3. Compliance assurance and operational efficiency

• Compliance Assurance

+ Strictly follow the company's guidelines and policies
+ Ensure to make proper SOP & instruct the colleagues to follow it.
+ Ensure accuracy in pricing (Approve pricing before starting a business)

• Operational Efficiency

+ Improve the efficiency of work in the sales team.

• Raise/improve the organizational ability of the sales team

+ Create goods cooperation with CS, OPS, and WH..in the internal, and external offices for sales activities
+ Make a support/backup system in the team

• Timeliness and accuracy of the report

+ On-time reporting
4. Improve your own and the staff's capacity

• Development of staff

+ Make plans for training and educating the staff to develop the skills & knowledge required for the sales activities and carry out.
+ Maximize the staff's skills and potential through encouragement, empowerment, and a motivating environment.

• Control working hours and workload of the staff

Job Requirement

• Graduated from College or University in Foreign Trade, Import Export, Logistics, SCM, Customs, economics, or related major.
• More than 5 years of sales experience within 3 years as a Sales Manager/Sales Supervisor in a freight forwarding company
• Good knowledge of logistics, shipping, and forwarding.
• Knowledge of market research, sales, and negotiating principles.
• Knowledge of management/supervisory
• Outstanding organizational skills, excellent time management skills, and ability to multitask.
• Interpersonal skills & presentation skills, ability to build relationships.
• Good negotiation and communication skills.
• Excellent problem-solving & analysis skills.
• Self-confidence and decision-making abilities.
• Good in writing and speaking English.