Recruitment for SALES OPERATIONS WELLNESS MANAGER at CÔNG TY TNHH GRAVITY PILATES

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Salary:

Over 8 Million VNĐ
Experience:

Not required
Job type:

Permanent
Level:

Experienced / Junior
Industry:

Consulting - Operations
Work location:

Hồ Chí Minh

Benefits

Meal Allowance:500 VND; Parking Allowance: 200 VND.
Paying for social insurance. Telephone and lunch provided.
Working in a professional, dynamic foreign environment. Modern open office, open space.
Training in professional skills and working procedures.

Job Description

Sales operations management (70%):

Key liaison of Tele sale team & Wellness Instructor leader and other teams such as Marketing, Legal, and Technical to ensure the whole internal sales process is carried out smoothly and sales order is completed in an appropriate manner
Oversee the sales funnel by tracking conversion rates through each stage of the funnel, analyzing pertinent data so they can make sound recommendations for how to improve the funnel’s performance.
Provide salespersons or tele sales with tools, scripts, and other relevant content guide their interaction with a prospective client
Manage the CRM data through auditing data input by sales team & Instructors for consistency and accuracy, setting up automations, and managing custom fields and propose for system enhancements where applicable
Increase sales productivity by simplifying processes and implementing sales automation tools, for example email prospecting, contract management, and content enablement software.
Perform Sales forecasting with CEO to define monthly, quarterly objectives, standardize business reporting, and create necessary performance dashboards for sales executives
Prioritize urgent tasks and major projects to make sure critical works gets accomplished, teaching sales support executives’ new skills to advance their capabilities, and running things up the ladder when necessary.
Work closely with sales managers and representatives to manage forecasting and data analysis
Prepare and present periodic (weekly, monthly, quarterly, and annual) sales reports to company management to provide crucial information that is useful in making key business decisions
Ensuring facilities are smoothly operating in terms of customer services and cleanness of the studios.
Coordinating well with respective studio Senior Instructors to ensure everything goes well training operational in the studios

Team management and talents development (30%):

Regularly share the sales performance result with sales team and relevant stakeholders to maintain alignment on key performance indicators.
Lead a team of sales support, oversee their activities to ensure the tasks and responsibilities related to sales operations are well taken care of. Review their performances on a regular basis to provide prompt feedback where applicable

Job Requirement

Requirements during probationary period:

Complete all Stage 1 and 2 of the products & Services learning, all webinars, all value tips
Pass all the product knowledge tests by the company and acquire at least 02 certificates on Equipment and Courses
Able to live the company culture (many-to-many) by examples
Complete all the training regarding sales processes conducted by
Product CRM, Educational Course, Legal departments
Able to present and introduce the brand’s values to the whole company’s staff
Proactive and customer-orientated attitude
Attend 100% training sessions and meetings with GP/ GD HQ

Key Performance Indicators:

Achieving 80% of sales projection on time as per both studio
Develop at least 2 new event activation for the existing Studios
Improve the Service & Hospitality of the whole end-to-end service
process by 80%- Smiling & Greetings
Maintain the customer’s satisfaction ratio after D&AS at 4.5/05
Ensure that 100% of client accounts on CRM system are properly filed with accurate information
Improve the effectiveness of internal sales system by 60%
Provide 100% of required tools and materials when the sales team need in a timely manner
Provide min. 80% accurate sales forecast and sales targets in a timely manner
Achieving 70% New contacts & Renewal 30% sales of each studio.
Receive feedback of min. 4/5 from sales team on collaboration and supportiveness.

Apply now

CÔNG TY TNHH GRAVITY PILATES

Company size:

50 - 99
Address:

197/2 đường Nguyễn Văn Hưởng, Phường Thảo Điền, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam, Hồ Chí Minh
Website:

thegravitypilates.com