Recruitment for Front Office Supervisor at CÔNG TY TNHH QUẢN LÝ BẤT ĐỘNG SẢN HIGHGATE

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Salary:

Negotiable Salary
Experience:

Over 2 year(s)
Job type:

Permanent
Level:

Manager
Industry:

Tourism , Restaurant / Hotel
Work location:

Hồ Chí Minh

Job Description

Training/ Coaching FO
Roaster schedule management of Receptionist
Report to Assistant Property Manager weekly/ monthly/ quarterly/ yearly as required: general matters, calls, emails, issues related to parking,...
Meeting and greeting residents, tenants and visitors
Responding promptly and politely regarding all messages, requests, enquiries, complaints, deliveries etc. for residents, tenants and/ or visitors
To be kept up to date on all information in regards to services and facilities both inside lobby the property as well as the surrounding area and actively communicate such information to the residents/ tenants
Monitoring and control of building access in cooperation with Security Department
Constant lobby cleanliness and order
Answer directly or forward all external telephone calls according to company policies and procedures
Maintain up-to-date knowledge of all building so that guests will receive accurate and prompt information when requested
Greet callers with a cheerful and pleasant voice within three rings
Satisfy and where possible resolve all requirements, messages, requests, enquiries, complaints, deliveries, etc. of residents, tenants and visitors, in an efficient and courteous manner.
Respond to emergency situations calmly and effectively, according to company guidelines
Ensure to record specific details in the logbook for handovers
Be fully aware of the emergency procedure & the list of phone number to call
Maintain good working relationships and cooperation with all other departments
Inform relevant departments and management office about residents/ tenant’s requests, enquiries, complaints etc and follow up to ensure that these are resolved
Ensure that all furniture, decorative finishes and/ or equipment located within or immediately outside of the lobby, the reception area is kept in a tidy and where necessary, coordinate with the management office and other departments to ensure repairs, cleaning etc. are carried out in a timely manner
Limit visitors waiting in the Reception area to ensure that drivers, tradesmen, delivery personnel, friends of staff etc. are not permitted to remain in this area.
Updating residents/ tenants list, including temporary guests etc.
Reasonably cooperate and coordinate with the Receptionists to resolve any problems which may occur at reception
Any further tasks necessary for the smooth operations of the Building

Job Requirement

Working Time: 48 hours/week (8 hours per shift: 8am-5pm)
Graduated from Intermediate/College/University in Hospitality or Hotel or Tourism Management
Female: over 1m55; Male: over 1m65
From 2 year experience in related field
Good English communication
Smiling, attentive, enthusiastic, friendly, sociable
Driven, competence, flexibility and a willingness to learn
Ability to work effectively under pressure
Good in writing reports and presentations
Leadership skill

Apply now

CÔNG TY TNHH QUẢN LÝ BẤT ĐỘNG SẢN HIGHGATE

Company size:

100 - 499
Address:

77 Võ Nguyên Giáp, Phường Thảo Điền, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam, Hồ Chí Minh
Website:

https://highgate.vn/

Highgate Vietnam là công ty con của tập đoàn Sơn Kim Land. Công ty Highgate chuyên quản lý các bất động sản cấp cao của tập đoàn Sơn Kim Land như: Dự án The Metropole Thủ Thiêm, dự án Senerity Sky Villas, Dự án Gate Way Thao Dien,.... và rất nhiều các dự án cấp cao khác đang trong giai đoạn hoàn thành.

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Kế Toán Tòa Nhà

CÔNG TY TNHH QUẢN LÝ BẤT ĐỘNG SẢN HIGHGATE

Negotiable Salary

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13/12/2023

Front Office Supervisor

CÔNG TY TNHH QUẢN LÝ BẤT ĐỘNG SẢN HIGHGATE

Negotiable Salary

Hồ Chí Minh

13/12/2023

Lễ Tân Tòa Nhà/ Receptionist