Customer Service Executive ( E - Booking Service)

Senior Customer Service Cum Logistics Executive

12+ Experienced Professional | Customer Service Manager

• Supervising
• Customer service
• Reporting
• Drafting
• Reports
• Training

FABRIC SOURCING AND CUSTOMER SERVICE EXECUTIVE

• English
• Sourcing
• Fabric
• International
• Reports
• Requests

Travel Consultant/ Customer Care/ Event Organization

Booker Air Ticket, Customer Service, Cashier

• Payroll
• Aviation
• International
• Customer service
• Accounting
• System

Sales and Customer Service Operation Management

• E-commerce
• Reports
• Analysis
• Operations
• Market research
• Product management

Customer Service Manager_Trần Thị Hải Yến

Senior Investment Advisor cum Customer Service

Sales and Customer Service Management Executive

• Training
• Administration
• Requests
• Conversion
• Mobile
• System

CUSTOMER CARE AND COMPLAINT HANDLING MANAGER

• Training
• Visual
• Analyze data
• Teaching
• Procurement
• Sales

Senior Concierge Lifestyles - Customer Service Executive

• Training
• Supervisor
• Plan
• Compliance
• Analysis
• Information technology

Head of Customer Service and Fulfillment

• Training
• Acquisition
• Sales
• C
• Finance
• Deposits

Head of Complaint Handling/ Customer Excellence

• Training
• Retention
• Administration
• Customer service
• Sales
• Underwriting

Insurance Officer & Senior Customer Service Representative

• Training
• Hospital
• Health
• Transactions
• System
• Fitness

BBraun Vietnam Co Ltd

Security Manager

• Splunk Profession User
• Giac Certified Reverse Engineering
• Giac Certified Intrusion Analyst
• Information Security Management
• IT Risk Management
• Powershell

Quote Desk

• Vi tinh van phong

Event organization

• Communication
• Time Management
• Teamwork
• Planning
• Problem Solving
• Executive organization

Quality Assurance / Quality Control

• 8D report
• Customer complains handling skill.
• Statistical Process Control (SPC)
• ISO 9001
• ISO 14001
• MSA _ Measurement System Analyses

Cargo Manager

• • Dangerous Goods Regulations Cat6
• • Communication skillcustomer relationship teamwork and self-motivated • Ability to work under pressure work in shift • Have a high sense of responsibility • Good at English • Excellent Computer skill literacy: Microsoft Office (Words Power Point etc…) Internet and networking. - I joined many short courses to improve my skills such as Communication skills Customer Relationship Team Work by TIAGS Training Center and I have Dangerous Goods Regulars (DGRs) certificate of Vietnam Airline I usually refresh Dangerous Goods Regulars every year
• Quality Assurances
• Ramp Handling
• Cargo Handling
• Building Leadership Professional

COMPLIANCE MANAGER; HSE MANAGER; CR MANAGER;

• Skills training reports skills skills of planning and working PDCA system leadership skills mana
• Computer Microsoft Word Excel Power Point Cad Internet
• English Listenning Speaking Reading Writing
• careful hard- working responsible flexible
• leadership skills management skills
• ability to analyze teamwork organize good at communication and negotiation

Store Manager/Sales / Purchasing/Market excutive/ Data Analysis

• • Quick catch-up and adapt new system & environmen
• • Good in leader-skill
• • Administrative and numeric analytical skills wit
• • Solving-problem skills
• • Effectively manage time and work.
• • Good in team-work and coordination between depar

Quality Assurance Manager

• Electrical
• Cross-functional team
• Legal
• Audit
• Analyze
• Finance

Air Freight Executive (Customer service and Documents)

Fabric Enhancers Vietnam Customer Strategy & Planning Lead

New Project Manager (NPI PM)/ Customer Service

Customer Service Manager, Operations Manager, Property Manager

• Safety
• Customer service
• Training
• Hospitality
• Licensing
• Hotels

Customer service/ Sales Executive/Event Planner/ Organizator

• Presentation
• Negotiation
• Assembly
• Hotel
• Communication
• English

Call Center (CC)- Customer Service (CS)- DC