3 YEAR - EXPERIENCE IN ACB CARD CENTER - CSR

Cross sell Center- Head of Telesales Credit Card

• Training
• Administration
• Sales
• Underwriting
• Finance
• Supervisor

Supervisor of Banking Service, Card Operation and Customer Service.

• Analysis
• Senior Customer Service
• Digital Banking knowledge

Experienced Customer Service Officer In Finance, Banking, Credit Card

Dist 1 _ Assistant Manager _ Partner Relations _ Credit Card _ 16852MG

Nhân Viên Revit achiecture,card 2d,trắc địa bản đồ....

Team Manager ( Telesales & Direct Sales) – Personal Loan and Credit Card

• Training
• Affiliate
• Sales
• Finance
• Plan
• Consulting

Director/CTO/Deputy CTO/ Digital Banking/ Card system/Eco-sytem/Fintech

• System
• Analyze
• Visual
• Communication
• Compliance
• Process

Credit Card Strategy Analyst/Collection Strategy analyst; Business Analyst, Finance Analyst

Unit Head of Card Customer Relationship Management (Omni Channel, Digital & Mobile Marketing)

Collection In-House Unit Head - Midrange

• Administration
• Policies
• Analysis
• Strategy
• Marketing

Sales Director

• Training
• Forecasting
• Sales
• Underwriting
• Analyze
• Finance

Direct Sales Manager

IT Staff

• Creativity Adaptability Self-motivation Ability to Work Under Pressure Teamwork

Business Development Manager

• Merchant
• Try
• Mobile
• Cms
• Process
• System

Business Development & Partnership Division Head

Director of Business Development and Management Centre – Individual Customer Division

CV_TRAN THI KIEU DIEM

Customer Care Staff

• Analyzing information and data
• Researching and summing up from many resources
• Internal skill with many people colleagues and customers
• Fluent writting and reading in English and Vietnamese
• Writting content and article

Operations Manager / Risk Manager

• Communication
• Time Management
• Teamwork
• Work independently
• Planning
• Problem Solving

Product Specialist

• Product Management Credit Card Operations
• Hard working
• Problem Solving Skill
• MS Office
• Fast learning

Ngân hàng, Nhà hàng / Khách sạn, Quảng cáo / Đối ngoại / Truyền Thông

• Business Analyst
• Project Owner
• Teamwork
• Microsoft Office
• Team Manager

Portfolio Management & Analysis Specialist

Kế toán/ Kiểm soát nội bộ

• 12 years experiences in card center of banks
• Willing to Learn & Problem Solving
• Analytical and Planning Skills
• Computer Skill
• Leadership & Team working
• Time management skill

Project Manager

• Research
• Card Acceptance
• Project Management
• Product Development
• Marketing Strategy
• Customer Relationship Management

INSURANCE CONSULTANT SPECIALIST

• Training
• Administration
• Recruiting
• Process
• Certification
• Database

SENIOR CONTACT CENTER OFFICER

• Customer Service Call Center

Marketing-Advertising-Sales (Finance and Banking, Cinema/Movie)

• Calm under high pressure
• Interpersonal Skills
• Problem solving - Flexibility
• Presentation
• Teamwork
• Micrsoft Office

Data Analyst

• Data Analysis
• Microsoft Office (Excel Word PowerPoint...)
• English
• Oracle Database
• Customer Service

Basel II expert

• Workflow
• Training
• Sas
• C++
• Selenium
• Sharepoint