Customer Support

Customer Service

Customer Service

Customer Service

• Marketing
• Advertising
• Human resources
• Lan
• Sports
• Website

Customer Service

• Facebook
• Marketing
• English
• Customer service
• Advertising
• Excel

CUSTOMER SERVICE

• Marketing
• Process
• Word
• Ecommerce
• Training
• Excel

Customer Service

• Email
• English
• Administration
• Excel
• Word
• Customer service

CUSTOMER SERVICE

• Marketing
• Word
• Reports
• Excel
• Reporting
• Process

Customer Service

• Plan
• Routing
• Queries
• P
• System
• Presentation

Customer Service

• Try
• Communication
• Mobile
• Tv
• Schedules
• System

Senior (Lead) - Customer Experience/Customer Service

• - Phân tích suy luận vấn đề
• - Chia sẻ và trình bày
• - Điều tra gian lận
• - Quản lý trải nghiệm khách hàng
• - Quản Lý Chất Lượng
• - Xây dựng nội quy công ty

Customer Service Manager/ Customer Experience Manager

• Time Management
• Communication
• Persuasion and negotiation
• Teamwork
• Work independently
• Planning

Manager, Member of Board of Controller

• Project management
• Analytical
• Plan
• Economics
• Cfa
• Schedules

Head of Production / Head of Plant

• Kpis
• P
• Improvement
• Scheduling
• Email
• Controls

Sales Admin, Assistant of Chairman, Customer Service, Project Manager, Sales Manager

• Leadership
• Negotiation
• Communication

Unit head of operations and customer services - Đoàn Thị Kim Cúc

VP, Head of Marketing, Digital Banking, Customer Experience and Data Analytics

• Training
• Retention
• Forecasting
• Mobile
• Affiliate
• Sales

Deputy of the Head of Production

• Psychology
• Testing
• Training
• Health
• Photography
• Automation

Head of finance of Southeast Region

Secretary of Board of General Directors

DIRECTOR OF OPERATION / DIRECTOR OF SALES

• Training
• Sales
• Scripting
• Finance
• Plan
• Brand

Head of Board of Internal Control

• Mobile
• Legal
• Audit
• Finance
• Hospitality
• Compliance

- Senior Manager of Tenants Operation Support (Sales and Customer Services activities) - Manager of Human Resources and Administration

• Training
• Administration
• German
• Legal
• Teaching
• Sales

Head of Merchandising/ Head of Research and Development/ Manager of producing

QA/QC Customer service - Senior Customer Service

Shif Leader, Customer Serviceshif Leader, Customer Service

Secretary of Technical Director/ Secretary of Chairman

• Process
• English
• Reconciliation
• Marketing
• Requests
• Billing

Group of subsystems of Electronic Trading System

• Visual
• Ux
• Website
• Information technology
• Testing
• Email

Head of Risk / Head of Credit Policy

IMPORT EXPORT MANAGER / ASSISTANT OF MANAGER IN IMPORT EXPORT AREA/ CUSTOMER SERVICE