Customer Experience Department Senior Manager - Customer Service Management

• Training
• Sales
• Finance
• Supervisor
• Automation
• Plan

Sales Manager in the North of Viet Nam

CUSTOMER SERVICE LEADER

CUSTOMER SERVICE MANAGER

• Technical
• Negotiation
• Email
• Market research
• English
• Data analysis

Senior Consultant

• Consult Persuade and Inspire

Trưởng Phòng

Maintenance/ Manufacturing

• Service
• Maintenance management
• Projects management
• Good communication
• Self-Motivation
• Leadership and Teamwork

HR Manager

• Training
• Administration
• Retention
• Employee relations
• Legal
• Finance

Project Manager

• Leadership
• Planning
• Conflict Management
• Coaching and Mentoring
• Project Management
• Interpersonal Communication

Center Manager

• Computing
• Leadership
• Management
• Customer Service
• Consulting skills - Sales

HR Director – Asian site

• Payroll
• Contracts
• Employee relations
• Transactions
• Email
• Process

HR Manager

Quản lí cấp trung

Customer Service Manager

Sales Manager

• 1. At AkzoNobel Paints VN: Supervisory Train the trainer Sales Planning skills. 2. At Prudential VN: Presentation Interpersonal Problem solving Time Management skills.
• Communication
• Persuasion and negotiation
• Teamwork
• Planning
• Leadership

Team lead, L&D, Employee Engagement & Culture

HR Manager (Rewards, Operations and HRIS)

User research/Market research/Product manager

• Data analyst
• Product management
• Market Research

Sale Operation/ Customer Service/Procument Manager

Director

• . To improve the profitability productivity and customer satisfaction by leveraging the six sigma way of thinking. . Process improvement aimed at the near-elimination of defects from every product process and transaction with cost timeliness and quality of results. . To provide tangible business results cost savings that are directly traceable to the bottom line. . Eliminate/Simplify/Automate existing business processes to remove unnecessary complexity and silo operation. . Ensure new business processes include the customer perspective. . Provide simple and effective tools and methodologies to enable the organisation to successfully execute process change. . Deliver a portfolio of successful projects across the business to exemplify process excellence.

OPERATIONS SUPERVISOR

Head of Trade Marketing

Technical Support Engineer

• Work independently
• Leadership ownership
• Technical Analytical and problem solving

order manager/production planning staff

• Problem – solving
• Leadership
• Teamwork
• Communication
• Planning

CHĂM SÓC KHÁCH HÀNG / VẬN HÀNH HỆ THỐNG

• Kỹ năng giao tiếp
• Kỹ năng làm việc nhóm & khả năng tương tác
• Kỹ năng Máy tính văn phòng (Microsolf Office) & Go
• Khả năng thích nghi
• Kỹ năng tư duy phản biện
• Khả năng lãnh đạo

Guest Service Manager

Learning & or Organization Development manager

• Training professional Skills
• Human Resource Management
• planning & organizing skills
• Coaching & mentoring
• communication

HR Admin

Production Manager

• Presentation
• Management skill
• Planing and manage
• Project management
• team work
• Kaizen Improvement

QA Manager

• Customer Service
• Problem solving
• Planning & Organizing
• MS Access