CUSTOMER SERVICE_ EXPORT CARGO AIRLINE

Export &Import-cargo Document Staff

Air Cargo Service Development Manager

SENIOR CUSTOMER SERVICE (US CARGO)

• Communication skills
• Time Management
• Problem-Solving
• Teamwork
• Critical Thinking

Air Freight / Cargo Manager, Management

Sales logistics (Air cargo department)

BOOKING & CUSTOMER SERVICES AIR CARGO

Duc Pham - Deputy Cargo Manager

Mechanical Engineer Coordinator Wood Handling Plant

CUSTOMER CARE AND COMPLAINT HANDLING MANAGER

• Training
• Visual
• Analyze data
• Teaching
• Procurement
• Sales

Head of Complaint Handling/ Customer Excellence

• Training
• Retention
• Administration
• Customer service
• Sales
• Underwriting

Customer Service Representative Handling Vietnam Market

• Reporting
• English
• Email
• Sap
• French
• Process improvements

Training/ QA/ Handling customer complaint Officer

CARGO OPERATION EXECUTIVE FOR INDIGO AIRLINE

• Pr
• Excel
• Recruiting
• Word
• Supervisor
• English

Engineering Manager

• According to the above statements especially in automotive technics and I had an
• Trained Building Leadership course by APL group
• Took part in many training course of DPW group esp Six Sigma Green Belt course at Hong Kong SSI
• HINO motors' technical training 5S practices by HINO Motors Japan

Cargo supervisor-Shipping agencies-Shipping Operations

Claims Executive (Marine Cargo)/ Mechatronics Engineer

• Reports
• Excel
• Payments
• Design
• Engineering
• Website

Business & Customer Handling/Administration/ Project Co-ordinator

Material Handling System and Simulation Process Engineer

• Engineering
• Autocad
• Consulting
• Automation
• Design
• Process

Sales manager; Opertation manager; Cargo sales representative

Facilities & Material Handling Equipment Maintenance Supervisor (Ha Noi)

Air Cargo Pricing + Sales Support cum Office Administrator

BUSINESS DEVELOPMENT EXECUTIVE (MATERIAL-HANDLING EQUIPMENT INDUSTRY - YALE BRAND)

Shift manager or Shift leader

• PROBLEM SOLVING
• Management skill
• RIGGING/SLINGING & BANKSMAN
• Conflict Management
• Supervision manufacturing process/Leader

BUSINESS DEVELOPMENT / OPERATION ASSISTANT

Import-Export Executive

• team-working skill
• communication skill
• time management
• organization skill
• can-do attitude
• problem solving

Assistant Of General Manager

• Brand Executive
• Communication Skill
• Solve Customer Complaint
• Research Analysis Keywords

Airfreight Executive, Cargo Supervisor, Customer Services Representative, Airfreight Assistant Manager

Travel and Expense Specialist - Account Payable (Handling Vietnam and other English Countries)

Air Macau & Air Italia Cargo Manager cum Vietnam CCN Hub Manager