CUSTOMERS VS PEOPLE

External suppliers Customers

Customers Services Executive

Chairman of the Strategic Advisory Council concurrently Chairman of the Board of Directors Senior Executive Assistant

• Construction
• International
• Logistics
• English
• Public relations
• Research projects

Sale Admin/Sale Support/Customer Service/Secretary/Assistant/Merchandiser/Purchasing Staff

• Problem Solving
• Communication
• Persuasion and negotiation
• Time Management
• Work independently

Customer Relationship Management - CRM Team Lead

• Reporting
• Reports
• Finance
• Banking
• Research
• Psychology

Director of Customer Service & Customer Experience Deputy Director of Customer Service & Customer Experience

HEAD OF CORPORATE CUSTOMER RELATIONSHIP MANAGER

Customer relationship manager cum financial Analysts

Assistant Brand Manager/Customer Relationship Officer

Communication

Service / Aftersales trainer & Coach, Customer service, Trainer, training, customer service management

Communication

Customer Service supervisor, Store Assistant Manager, Customer Service Representative

Customer Service Officer / Educational Service Officer

Copywriter, Customer Service, Service Admin, Sales

Sales Coordinator/Sales Admin/ Logistics/ Customer Service Executive/ Customer Service staff/ Customer Service Officer

Senior (Lead) - Customer Experience/Customer Service

• - Phân tích suy luận vấn đề
• - Chia sẻ và trình bày
• - Điều tra gian lận
• - Quản lý trải nghiệm khách hàng
• - Quản Lý Chất Lượng
• - Xây dựng nội quy công ty

Customer Service Manager/ Customer Experience Manager

• Time Management
• Communication
• Persuasion and negotiation
• Teamwork
• Work independently
• Planning

Chuyên Viên Giám Sát Giao Dịch Thẻ (Theo Ca) , Trung Tâm Thẻ, Khối Khách Hàng Cá Nhân

Customer Service Executive ( E - Booking Service)

Customer Service Team Lead

Logistics Customer Service Officer

Head of Customer Service

Business development & Customer service

Customer Service Specialist (CST)

Customer Service Senior Executive

Customer Service Representative II

Sales & Customer service staff

Customer Service Representative - Sales