PORTFOLIO & CUSTOMER EXPERIENCE DIGITAL MANAGER,

• Team-work skill. - Time management. - Communication skills. - Partner relationship development - Customer service skills

HEAD OF BUSINESS DEVELOPMENT

Senior Vice President - Business Projects - Credit Cards

• Reconciliation
• Product management
• Budgeting
• Transactions
• Migration
• Expenses

Senior Mortgage Loan Officer

• Compliance
• Strong analytical skills
• German
• Analytical
• Policies
• Documentation

Customer Service Supervisor (Teller)

• Recruiting
• R
• Supervisor
• Training
• Employee engagement
• English

Head of IT

• Access
• Training
• Administration
• Linux
• Controls
• Mobile

Software developer

• Javascript
• Billing
• Programming
• Process
• System
• Database

Head of Engineering

• German
• Mobile
• Computer science
• Sales
• Finance
• Engineering

Investment Associate

• Administration
• Electrical
• Real estate
• Finance
• Modeling
• Analysis

Backend developer

• Access
• Linux
• Mock
• Merchant
• Website
• Warehouse

Head of Digital Banking

• Acquisition
• Tv
• Sales
• C
• Video
• Automation

Credit Approval Manager

• Retail
• Administration
• Process
• Analysis
• Improvement
• System

Retail Credit Approval Manager

• Retail
• Mobile
• Finance
• Tax
• Banking

Wholesale Banking Vietnam (2016 – 2021)

Deputy CEO

Chief Risk Officer (CRO)

Chief Marketing Officer

Senior Credit Officer

Quality Supervisor

• Leadership

Contact Centre Sales and Service Training Manager

Sales Staff

PROJECT DEPARTMENT ADMIN

• English
• Recruitment
• Transportation
• Reports
• Finance
• Analysis

Teller cum Fund Transfer Staff

• English
• Transactions
• Reports
• Banking
• Payments
• Standard operating procedures

Digital Marketing Specialist

Personal customer relationship staff

• Grab
• Website
• Gmail
• Email
• Facebook
• Kpi

Expert, Solution Architecture (SA)

• Workflow
• Visual
• Business management
• Mobile
• Cms
• Scrum

CARD PRODUCT SR MANAGER

• Administration
• Retention
• Cms
• Acquisition
• Legal
• Customer service

Card Marketing Executive

• Retention
• Administration
• Acquisition
• Sales
• Finance
• Social media

Campaign Management & Support Manager, RBWM Marketing

• Training
• Administration
• Retention
• Mobile
• Acquisition
• Sales

Monitoring Manager

• Administration
• Controls
• Forecasting
• Mobile
• Change management
• Internal controls