Goal-oriented with experience

CUSTOMER SERVICES

CEC Operations cum. Telesales Manager with experienced in Insurtech and Edtech services

• Customer Service Management
• Sales Quality Assurance Management
• Front-end Supervision
• Motivational Skills
• Customer Satisfaction Enhancement
• Process Improvement and Compliance

Head of Cost & Contract

• Marketing
• Email

Cost accountant; General accountant

• Inventory management
• SAP ERP
• Budget cost control
• Ability to work under high pressure
• Team work
• Office application MS office Work Excel Power point

Headhunter Services Firm

• Leading Team
• Consulting - Operation -
• Recruitment
• Building system and challenging adapting
• Operation - HR Solution Services

VP Marketing, managing Brand Marketing, Innovation, Business Insight, PR & Communication, Channel Marketing

Finance Analyst; Business Analyst; Cost Analyst; Cost Controller; Budget Planning;

Country Manager / General Manager / Chief Representative/ Managing Director/Business Development Manager/Sales Manager

[HTKCuong]: Sales Admin with 8 year - experience at foreign company

• Communication
• Persuasion and negotiation
• Negotiation: - Be maintained and developed during the time of work. - Strong ability of phone communication negotiation and time management. - Establish and maintain the relationship with customers - Exceptional sales techniques and the use of persuasion skills to effectively close contracts. Desktop computer - Thorough knowledge of Microsoft Word Microsoft Excel (basic and advance course) PowerPoint and Internet - Familiar with Lotus Note Outlook Express Google… - Ability of working with SPSS Microsoft Project Foreign language: - Good communication in English

Customer Services/ Aministrative

• Comunication skill
• Listen skill

I want to grow with you

Director of Client Services

• Training
• Administration
• Mobile
• Legal
• Sales
• Pr

Sales; Services Engineer

Sale and Services Manager

Customer Services/ Operation Manager

• Communication
• Team-work
• Problem-solving
• Negotiation
• Management

LOGISTICS AND CUSTOMER SERVICES

Marketing Manager with 10+ years experience

• Persuasion and negotiation
• Time Management
• Teamwork
• Work independently
• Planning
• Problem Solving

Quality Engineer

Operations / Customer Services / Assistant

Quality Control

Quality Engineer

• Teamwork
• Work under pressure
• Analysis
• Planning
• Work independently
• Organizational ability

Director of Customer Services

• Training
• German
• Mobile
• Sourcing
• Legal
• Sales

Quality Supervisor

• Customer/Consumer complaint handling
• People Management
• Lean Six Sigma Green Belt
• Quality Management-SAP
• Minitab/ Statistical Analysis
• Audit skill and technique

Hope to cooperate with your company

QUALITY MANAGEMENT

Quality Inspector

• Time Management Team Leadership Presentation Problem Solving Scientific Work Skills
• Be able to work independently under intensive pressure Having capability of team-work well
• Flexibility in getting new things Be initiative and self-started
• Be daring and consistent in implementing tasks yet reasonably cautious before making decision
• Focus on the efficiency and effectiveness of work
• Creative self-motivated curious studious hard-working and easily getting along well with others

Quality Supervisor

• Leadership

Quality department

Head of HR Department with strategic view.

• Strateric thinking systematical
• Convincing and negotiating
• Inspirational leadership
• Collabrating and team working
• Strategic planning
• crisis control and handling