Trưởng phòng tích hợp ứng dụng Thuộc Ngân hàng (Head of Application Integration Banking)

• Quản lý và Phát triển các hệ thống tích hợp tại MSB Hệ thống ESB Enterprise Services Bus
• Quản lý và Phát triển Hệ thống Internet Banking Mobile Banking SMS Banking
• Quản lý và phát triển các Hệ thống Gateway Thanh toán Billing Topup Ecommerce
• 14 năm kinh nghiệm trong lĩnh vực phát triển phần mềm Trong đó hơn 10 Năm kinh nghiệm phát triển cá

Agency Manager/Coordinator & Team Head – Pushback Early Collections Skips Department _ Team Head – Auto Collections Frontend Department

• Training
• Sap
• Sales
• Audit
• Investigations
• Metrics

Customer Care position

• Have ability of communicating and negotiating well with other people
• Can work under high pressure
• Can use English fluently and read technical documents in English
• Be capable of persuading and solving problems quickly

Customer Relationship Manager

• Client relationships
• Excel
• Modeling
• Powerpoint
• Email
• Accounting

Client Service Executive

• Communication
• Persuasion and negotiation
• Time Management
• Work independently
• Tiếng Anh công sở

Card Customer Experience

Delivery Service Manager

• Workflow
• Mobile
• C
• Finance
• .net
• Prototype

Customer Services Executive

Policy Service Specialist

• Database
• Communication
• System
• Banking
• Requests
• Email

Customer Care Team Lead

• Communication – Customer Service - Problem Solving

Head of Service Operation

Customer Care Staff

• Analyzing information and data
• Researching and summing up from many resources
• Internal skill with many people colleagues and customers
• Fluent writting and reading in English and Vietnamese
• Writting content and article

Experienced Customer Relationship Officer

• Banking
• Finance
• Accounting
• Organizational and Proble Solving Skills
• Office facilities skills
• Customer Service

Customer support specialist

Career Service Manager

Insights | Strategy | Customer Experience

CUSTOMER EXPERIENCE MANAGEMENT

Priority Customer Relationship Director Assistant

Head of Service Quality Supervision - CS Dept.

Deputy Manager – HR Outsourcing Service cum Shared Service Leader

• Training
• Cms
• Legal
• Finance
• Hris
• Plan

Service Delivery Ops Lead Senior Manager

Operation/Service Supervisor

HR Service Delivery Manager

Service accounting for Japan Companies

• Process
• Construction
• Teaching
• Accounting
• International
• Auditing

Service Delivery Manager

Sales Manager, Customer Services Manager

• solving problem
• persuasion and negotiation
• manage time
• Team working
• Highly motivated

HUỲNH QUANG VINH 5 YEARS IN BANKING INDUSTRY IN MARKETING , PRODUCT DEVELOPMENT, SALES GET MBA DEGREE IN USA EMPHASIZE ON FINANCE AND MARKETING -

Customer Insights Market Research

• • Data analysis
• • Project management/Team management skills
• • Customer insights
• • Social media marketing
• • Training & Interviewing skills
• • Time management Team work Leadership skills

PORTFOLIO & CUSTOMER EXPERIENCE DIGITAL MANAGER,

• Team-work skill. - Time management. - Communication skills. - Partner relationship development - Customer service skills

AFTER SALES SERVICE DEPUTY