CSR- ISO - TRAINING MANAGER (OVER 7 YEARS EXPERIENCE)

Marketing and Sales Manager (Over 3 years, Korean)

High sence of responsibility and carefulness in all works are my greatest strengths

I am a freelancer now and be in the progress of CIMA program

• Plan
• Variances
• Email
• Regulatory
• Compliance
• Policies

12+ Experienced Professional | Customer Service Manager

• Supervising
• Customer service
• Reporting
• Drafting
• Reports
• Training

English teacher (Kindy, age 6-12)

• Training
• Xml
• C++
• Programming
• Technical
• Unix

SPECIALIST TRAINER – QC (COLLECTION CALL CENTER)

Customer Service Executive / Call Center Representative

• Powerpoint
• Marketing
• Word
• International
• Auditing
• Proposal

Center Operation cum Custoemr Care Supervisor

Outsource (Mobile and Web) Center Director

• Programming
• Iso
• Engagement
• Recruitment
• Asp
• Database

QUALITY ASSURANCE (CALL/CONTACT CENTER SERVICE)

• Email
• Process
• Data analysis
• Plan
• Coaching
• C

QUALITY ASSURANCE DISTRIBUTION PARTNERSHIP CENTER SPECIALIST

• Training
• Try
• Plan
• Process
• Distribution
• Accounting

Trưởng Nhóm/ Giám Sát Call Center

Plaza Manager, Center Manager, Sales Manager

• Communication
• Persuasion and negotiation
• Time Management
• Teamwork
• Leadership
• - Professional Skills for Department Assistant - EFFECTIVE COMMUNICATION SKILL

Center Manager/ Sales Manager/ Admision Manager

Call center - Chăm sóc khách hàng

• Communication
• Time Management
• Teamwork
• Work independently
• Planning
• Problem Solving

Team Leader Contact Center Customer Service

• Teamwork
• Communication
• Self Development
• Office Computer
• English Communication

English Teacher/Call Center/Customer Sevice

Leasing Senior Executive - Shopping Center Management

Nhân Viên Call Center Ngân Hàng

Call Center Quality Control Team Leader

Center Manager/Sales manager/Operation manager

Area Manager/Sale Manager/Center Manager

• Store Operation
• Customer Journey Map
• Customer Database Management
• Sales Funnel Optimization
• Leadership Management
• OJT Trainning

Quality Assurance Leader - Quality Assurance Center

Call Center/Customer Service Team leader

Executive Assistant cum Training Center Manager

Project Distribution Center Supervisor/Team Leader

Call Center, Chăm sóc khách hàng

• Email

Country Sales Director (Cloud data center)

Deputy Center Director (Sales, USD2000++, C1151)